Leadership Insights

Perspectives and insights from Crossover thought leaders

Leadership Insight
A New Approach to Mental Healthcare: Focus on Quality and Outcomes

Q&A with Michael Boroff, Crossover Health's Mental Health Program Manager.

Leadership Insight
The Right, and Wrong, Way to Scale Mental Healthcare Access

Learn the 5 steps to scaling your organization's mental health program.

Leadership Insight
Primary Health Is… Surround Sound and Streaming Care

Defining how healthcare should be—proactive, predictive, and personal.

Leadership Insight
Primary Health Is… A Population Health Service

It is trust that provides the “power” for behavior change and closing care gaps.

Leadership Insight
Primary Health Is… A “Commercial Advantage” Plan

Why every employer should be implementing a “Commercial Advantage” plan.

Leadership Insight
Primary Health Is… An Employee Engagement Catalyst

Engagement and ROI built on trusted relationships and an exceptional experience.

Leadership Insight
Primary Health Is… A Health Monitoring Service

Silencing the clinical noise with proactive and coordinated health monitoring.

Leadership Insight
Primary Health Is… Cross Continuum, Multichannel, and Multimodal

The expanded access, impact, and flexibility made possible with Primary Health.

Leadership Insight
Primary Health is… an Emerging Health Model

Going far beyond primary care, Crossover defines its model of “Primary Health.”

Leadership Insight
Next Generation Primary Health: No Lipstick Required

Reinventing Primary Health means a full makeover—a new lip color won’t do the trick.

Leadership Insight
Inevitably Grateful – Healthcare’s Virtual Future

Vision becomes reality in adoption and impact of hybrid Primary Health.

Leadership Insight
Pandemic Primary Care

How Crossover is rapidly evolving their model in response to COVID-19.

Leadership Insight
We Are All Remote Now

A singular opportunity to demonstrate what is possible in how we deliver care

Leadership Insight
Running Into The Fire

The innovation of employers and bravery of care teams in response to COVID-19

Leadership Insight
The Black Swan — Bad Omen or Bountiful Opportunity?

COVID-19 presents opportunities to demonstrate negative robustness and anti-fragility

Leadership Insight
Of Intangibles and Inevitables

Our CEO's response to "lip service" by leaders at the helm of large payers.

Leadership Insight
One Nation, Under Health, Inevitable, and Connected for All

Our work is not truly complicated, it’s just hard. And it starts now, with us.

Leadership Insight
The Future of Technology is Recognition

We can build software to eat the world, or...to feed it, to heal it, and to improve it.

Leadership Insight
The Episode of Care (Part 3):
A Primary Care Case Study

It's about how we communicate, as with our personal interactions everywhere else.

Leadership Insight
The Episode of Care (Part 2): Achievement vs. Activity Medicine

Escape the “tyranny of the visit” and its associated coding gamesmanship.

Leadership Insight
The Episode OF Care (Part 1):
Care Models Powered By Business Models

Radical change in healthcare requires a new business model.

Leadership Insight
Unfragmented – Features Not Firms

Disrupting for only a small part of the care continuum is still fragmented care.

Leadership Insight
Asynchronous – Making Time

Asynchronicity, and the “power of the pause” have not been fully leveraged in healthcare, yet.

Leadership Insight
Dyssynchronous – Commentary on the State of Video Visits

Innovation can't be achieved when built on the traditional healthcare business model.

Leadership Insight
Healthcare that Just Is

Telehealth, virtual care, etc. Do we really need to make these distinctions?

Leadership Insight
Full Stack Healthcare

Full Stack Health is integrating all functions into one platform with “digital first” access.

Leadership Insight
Seamless Virtual + Physical Care

It was inevitable that Sherpaa and Crossover would merge. It was just a matter of patience.